Google Has Removed Its AI Tool That Offered Amateur Health Advice From Forum Discussions

Google has confirmed the removal of an AI search feature that curated health recommendations from ordinary users sharing experiences on internet forums. “What People Suggest” was designed to make community health insights more accessible through AI-organized themes. Three sources confirmed the feature is no longer active, and Google’s spokesperson provided a limited and disputed explanation for the decision.
The feature was announced at Google’s “The Check Up” health event in New York by then-chief health officer Karen DeSalvo, who wrote enthusiastically about the tool’s potential to connect users with community-based health wisdom. The AI-powered feature pulled from online discussions and organized the content into navigable themes for users with health queries. It launched to US mobile users.
Google attributed the removal to search page simplification rather than safety or quality, though when asked for proof of a public announcement, the company cited a blog post that made no mention of the discontinued feature. One insider summarized the situation directly: “It’s dead.”
The episode sits within an ongoing controversy over Google’s AI health content. An investigation earlier this year found that AI Overviews on Google Search were distributing false medical information to billions of users monthly. Although Google removed some medical AI Overviews in response, health professionals argued the changes were insufficient and reactive.
As Google’s next health event approaches, the company’s track record with health AI will be closely examined. The story of “What People Suggest” — launched with ambition and retired without honesty — illustrates the distance Google still needs to travel to be a genuinely trustworthy actor in AI-powered health information. The next steps Google takes will be critical.